Troubleshooting
Fix a slow Wi-Fi connection on a laptop
Troubleshooting steps for a laptop that keeps dropping to a slow Wi-Fi connection, including checking the signal, router settings, and device-side interference.
Problem overview
If your laptop connects to Wi-Fi but the speed remains poor, the issue is usually caused by weak signal strength, congestion, or a device configuration problem. Start by checking signal quality and testing alternate networks before changing settings.
- Move closer to the router and confirm the signal is strong.
- Check whether the issue affects only one device or every device on the network.
- Restart the router and reconnect the laptop.
- Open the network panel and review current Wi-Fi signal quality.
- Reconnect to the network and forget the old profile if it appears stale.
- Run a quick speed test at different locations in the home.
The connection may be limited by interference, congestion or a poor signal path to the router.
Sources
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